Privacy Policy

What we collect

We collect your name, email address, business name, ABN (if provided), and job details you enter including customer names and contact information.

Why we collect it

To provide you with job management, payment processing, and bookkeeping services. Your data enables the core functions of the BuildBoo platform.

Payment data

Payment card data is collected and tokenised by Pinch Payments (a Fiserv company) using CaptureJS, which runs in your customer's browser. BuildBoo never sees or stores raw card numbers. Payment processing is handled entirely by Pinch on their secure infrastructure.

Data storage

Your data is stored on Supabase (PostgreSQL) and cached/processed on Vercel's edge network. All data is encrypted in transit (TLS) and at rest.

Third parties

We share the minimum necessary data with: Pinch Payments (payment processing), Supabase (database hosting), and Vercel (application hosting). We do not sell or rent your data.

Your rights

You may request access to, correction of, or deletion of your personal data at any time. Contact us through the platform. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles.

Cookies

We use essential session cookies for authentication. No tracking or advertising cookies are used.

Changes

We will notify you of material changes to this policy via the platform or email.

Last updated: 24 July 2026